Staff Retention is Goal #1 in 2025
It is essential that you are able to retain staff who are skilled, steady, and excited about contributing their strengths and talents toward the goals of your workplace.
This may be quite a feat this year as the pressures of life outside the workplace are likely to add stress to the lives of staff. While money is always important, your most talented and dependable people will be seeking reasons beyond just money to stay.
Your number one strategy for staff retention is making sure your staff feel truly seen and heard.
Case in Point
I met with a woman a few weeks ago. She shared with me about a meeting she attended where, for the first time in her professional life, she truly felt seen and heard.
The light in her eyes and her renewed commitment to giving it her all showed me how much it means to be seen and heard.
“At the end of the day, everyone wants to be seen and heard” is one of the mantras of my Navigating Challenging Dialogue® methodology.
By remembering and acting on this mantra as you work with others, you are building relationships where people feel connected and loyal, and have a desire to measurably contribute to the greater good.
It is not hard to demonstrate that you are truly seeing others — and it doesn’t cost anything.
In fact, I believe that it’s not only cheaper than buying everyone a pizza to show appreciation, but it is at least 25 times more effective and beneficial to all parties.
The woman I was speaking with said these exact words: “I felt seen for the first time in my work life”.
Give those you work with a new “benefit”. One that matters. The benefit of being truly seen and heard.
If you’d like to learn more about the NCD Mantras and how to truly engage in conversations where people feel seen and heard, there are four ways to make this happen:
Read my book, “Turn This Conversation Around: The 4-Stage Process for Communication with Connection”.
Take my online workshop: “Tackling Difficult Conversations with Confidence”.
Arrange a private workshop for your entire staff or team.
In 2025, how we communicate with others is going to be of utmost importance. Effective communication is going to be one of the best investments you can make for staff retention.
Turn This Conversation Around: The 4-Stage Process for Communication with Connection
Navigating Challenging Dialogue® is a toolkit for building trust by developing self-awareness, emotional self-regulation, empathy, and curiosity. The NCD Process is a framework for fact-based dialogue, even when communication feels risky. This process has helped hundreds of individuals and organizations to clearly communicate in ways that create connections, build bridges, and get results.
Beth Wonson teaches you how to turn your conversations around using real-world examples of fractured trust and unhealthy conflict.
