Turn This Conversation Around

Speaking your truth and hearing the same from others can be uncomfortable and challenging. Navigating Challenging Dialogue® addresses the gap between the theory and practice of truthful, empathetic dialogue. Learn about Beth’s proven method for communicating directly and effectively with curiosity and self-leadership. The NCD process has helped hundreds learn to manage themselves instead of allowing vulnerability, emotions, and unhealthy conflict to manage them.

Mastering Feedback

Are you ready to stop dreading giving feedback? Or having what you thought would be a simple feedback session go horribly wrong? Do you wish you knew how to approach giving feedback to emotional or resistant employees? Learn about the 4-Step process for effective feedback. You too can become a role model for normalizing feedback as part of the healthy culture of your workplace regardless of your position or job -- and you will begin to ask for feedback so you can grow and develop yourself.

You Don’t Need to Know All the Answers

As leaders, parents, or any role of authority, we are often hooked into the myth that to successfully manage people you must know all the answers. What you really need is to be genuinely curious about what the other person has to offer in the way of their ideas, problem solving, goals, native talents, and interests. Curious inquiries that require reflection will help others generate new ideas when they are feeling stuck. Plus, you will gain insight into the shadow challenges underneath the obvious challenges. Beth shows you to use the art of the curious question to empower others to have increased confidence and capacity.

Grace is in the Space: Mantras to Help You Communicate with Clarity

In this engaging presentation, Beth will share the key mantras of Navigating Challenging Dialogue®. You too can use these simple phrases to disrupt the patterns of communication that turn simple conversations into unhealthy conflicts. You’ll: learn to understand why we have an innate tendency toward creating drama and chaos; use the NCD mantras to disrupt your tendencies and build new neural pathways; leave with steps to begin using the mantras immediately to communicate more effectively at work, home or in the community.

Successful Teams Need a Culture of Trust

Leaders tell me that they are exhausted from making the kinds of decisions that they have never had to make before. They're being called on to answer more unanswerable questions than ever before. And the trust extended to them from their staff and peers is more fragile than ever before. No matter what your role or relationship, the only thing you can do, given the uncertainty and the stakes, is to commit to show up with consistency and curiosity, and to stay in fact. Trustworthiness is an inside job. Beth demonstrates how to make this essential work a regular practice.

Transforming Toxic Positivity

Toxic positivity exists in an environment where people are so concerned with everyone being happy and no one having hurt feelings that instead of giving feedback, behaviors are ignored. Workarounds are created so that people who are underperforming or not being accountable aren’t “upset”. This can result in employees feeling overwhelmed, exhausted, and unable to focus on their own work. Beth shows you how to read the warning signs, how to better navigate change, and how you can manage employee needs while staying on track with your organization’s goals.

Curiosity is the Gateway to Happiness

When emotional hotspots cause us to react to someone else’s hotspots, it can lead to an urge to change the other person. We forget that we only have the power to change ourselves. Beth will walk you through the steps of navigating these feelings. Instead of jumping into drama, become an observer and notice where you see other people engaging in drama that could easily be avoided by sticking to the facts and letting go of the story. Get clean and clear around your own communication. Shift to curiosity if you feel yourself becoming defensive, tempted to blame others, or wanting to shut down and disappear.

Productive Candor Increases Company Value

When employees feel they have no voice they are more likely to say nothing, then resign or miss work. Both are significant losses of dollars, time, and success. Giving employees an opportunity to have their voice heard, especially when the dialogue is challenging, is critically important for retention. When employees feel heard, building a culture of trust is easier. So how can organizations create a culture where employees feel safe speaking their truth? It must start with leadership modeling the behaviors. Beth discusses 6 strategies that can help you shift a culture from employee silence to productive candor.

Leadership consultant, speaker, and coach, Beth Wonson saw the need for a tool that empowered every level of employee to communicate better and collaborate in the success of their organization. Through her study of brain-based research, Beth created Navigating Challenging Dialogue® as a proven approach to helping humans thrive in the workplace with a collaborative team chemistry and trust.

Beth Wonson has worked with hundreds of C-suite professionals in Fortune 500s and the non-profit sector to have meaningful, drama-free conversations.

Grounded in proven methods of self-management, Beth’s proprietary process, Navigating Challenging Dialogue®, guides leaders to communicate directly and effectively while strengthening their company’s fundamentals. Clients are empowered to create a culture that fosters greater employee satisfaction, retention, and performance.

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