About Beth Wonson & Company
Our company was founded on belief that people can embrace healthy conflict and clear communication even when times are tough, change is afoot, or there is disagreement. We help develop leaders and workplaces who value empowering others to use their unique skills, talents, and expertise for the good of the whole — whether that’s a team, organization, community, or family.
Our Mission
The mission is to widely share Navigating Challenging Dialogue® (NCD), our proven methodology for building trust, engaging in healthy communication, and improving workplace culture.
We do this by making the tools and skills of NCD as accessible as possible through training, coaching, consulting, books, and free materials. Our approach is based on research in social and emotional intelligence, diversity, and inclusion. We are also committed to our own continued learning, and pledge to do our own personal and professional work so we can contribute to making communities more empowering and inclusive.
Beth Wonson & Company is a woman-owned, California-certified small business enterprise.
Beth Wonson
Founder of Navigating Challenging Dialogue®
Beth developed the Navigating Challenging Dialogue® (NCD) process out of a desire to help herself become a better manager, leader, parent, and friend. As she began working with the tools she developed, she got requests to help people, teams, and organizations become better at having tough – but essential – conversations.
For much of my adult life, I thought I was a direct and clear communicator. What I didn’t realize was how much I was letting my emotions lead my reactions and my communication.
I wasn’t as clear as I’d hoped. In fact, it often caused upset and hurt feelings that took time to repair. This held me back from promotions and caused my team to spend a lot of time trying to work around my emotions.
I finally got fed up with all the time wasted clearing up miscommunication. Through research and practice, I created Navigating Challenging Dialogue®. Following my 4-step framework not only made me a better communicator, it improved all of my relationships. – Beth Wonson
Since 2010, Beth has been speaking, coaching, mentoring, and training individuals and teams. Now, Fortune 500s, nonprofit organizations, government agencies, and schools use the tools and strategies of NCD to become communicators who empower others through meaningful, drama-free conversations.
NCD is now a proven tool for improving culture, clarity, and retention in organizations. To reach even more people, Beth has now published two books for implementing NCD:
Turn This Conversation Around: The 4-Stage Process for Communication with Connection
Mastering Feedback: Everything You’ve Never Been Told About How to Give Feedback
Beth speaks nationally about the urgent need to have high-stakes conversations in healthy ways, even with people we don’t agree with.
Until we learn to listen with curiosity, build empathy, and focus on the good of the whole when having tough conversations, we will not be able to move the needle on our most complex challenges. - Beth Wonson
In addition to training and speaking, Beth is an ICF accredited Leadership Coach, providing mentoring and consulting services.
With experience as a Sales and Marketing Director, COO, CEO, nonprofit ED and Board Member, a school administrator, and business owner, Beth brings a wealth of knowledge to every engagement.
To learn more about NCD, or to bring Beth to your organization or group, contact her: support@ncdsolution.com or Schedule a Free Call.
Andrea Buchtel
VP of Operations and Communications, NCD Facilitator, and Business Coach
Andrea is a Business Systems Architect with over 30 years of experience. Her primary responsibility is directing the operations of the company in support of its goals. This includes handling marketing and communications, curriculum development and deployment, and the design and implementation of all technology services.
Andrea’s work as a business coach is to provide guidance on clarifying goals, building roadmaps, and facilitating the change necessary to succeed. Andrea is also a Navigating Challenging Dialogue® Facilitator.