Effective communication is more fraught, but more necessary, than ever before.
Navigating Challenging Dialogue is a proven formula for fact-based dialogue, even when communication feels risky.
Say Goodbye To Arguments & Hello To Healthy Dialogue
Coach Your Team Like A Pro
Give Effective Feedback
Resolve Organizational Strife
Since 2010, I’ve put my experience and skills to work helping thousands of people from hundreds of organizations. My training is as a leadership consultant, coach, communication expert, and speaker.
Everyday I see people who want to be positive contributors at work, but whose work culture makes healthy communication difficult. Or who struggle with having tough conversations where they feel the stakes are high (either at home or work).
So many people unintentionally cause drama and unhealthy conflict because they were never taught critical fact-based communication skills and emotional self-leadership.
Early in my career, I got fed up with all the time I wasted clearing up my miscommunications. Through research and practice, I created Navigating Challenging Dialogue® (NCD). Using NCD and following my 4-step framework not only made me a better communicator, it improved all of my relationships.
Now, Fortune 500s, nonprofit organizations, government agencies, and schools use the tools and strategies of NCD to become communicators who empower others through meaningful, drama-free conversations. NCD is a proven tool for improving culture, clarity, and retention in organizations.
More importantly, my client work has proven that practicing NCD makes it easier to build trust, which is critical for healthy relationships and successful organizations.
Fact-based Communication
Coaching as a tool for empowering others
Leadership integrity
When these three pillars are embraced, valued, and put into practice daily:
Work culture is more engaging, dynamic, and empowering.
People experience genuine satisfaction in their roles and are more collaborative.
It’s easier to achieve the goals of the organization.
And even personal relationships benefit.
For individuals, leaders, and emerging leaders: level up your leadership, communication, and coaching skills:
Mentorship for Leaders using Coaching to Level Up
For teams and organizations:
Learn fact-based communication — NCD Essentials workshop
Learn to give effective feedback — Practicing Mastering Feedback workshop
Learn to use coaching as a tool for empowering others — Coaching in the Workplace workshop
A comprehensive Navigating Challenging Dialogue® Program for transforming workplace culture and cultivating high-performance teams.
For organizations and their boards, I offer:
Strategic Planning With Facilitated Strategic Dialogue
Custom Facilitated Meetings
Custom Consultations
For regional agencies, I have a unique offering:
You can also book me as a speaker at your event.
Learn to create connections and achieve results with this proven approach to conversations — even when they feel risky. For anyone facing a stressful conversation, this self-paced course transforms how you engage with others and handle conflicts. You’ll be able to apply your new skills immediately. Instructors provide written feedback, coaching, and guidance in a hands-on approach.
Fiona describes her experience and takeaways from the "Tackling Difficult Conversations with Confidence" workshop.
Turn This Conversation Around: The 4-Stage Process for Communication with Connection. This is the official handbook of Navigating Challenging Dialogue®.
Mastering Feedback: Everything You’ve Never Been Told About How to Give Feedback
“Leadership and growth is a practice, and investing in time with Beth has allowed me to commit to that practice for the benefit of my organization as well as my own personal growth… For those interested in doubling-down on becoming the best leaders they can, I highly recommend Beth.”
“It blew my mind how complicated we make things and how simple it really can be when we just strip everything away and get down to the facts. EVERYONE needs this. Every manager, leader, parent, teacher, coach, counselor, etc... basically, anyone who communicates with others needs to take [Navigating Challenging Dialogue].”
Let’s discuss the challenge you most want to solve. You can message me below, email me, or schedule a free phone call.
