Planning is silly.
Thought we had a day off but suddenly are headed to zoo to listen to some animals! Loesje says that it is eye opening to learn that some of them have chosen that as their life's work.
Turn This Conversation Around: The 4-Stage Process for Communication with Connection
Navigating Challenging Dialogue® is a toolkit for building trust by developing self-awareness, emotional self-regulation, empathy, and curiosity. The NCD Process is a framework for fact-based dialogue, even when communication feels risky. This process has helped hundreds of individuals and organizations to clearly communicate in ways that create connections, build bridges, and get results.
Beth Wonson teaches you how to turn your conversations around using real-world examples of fractured trust and unhealthy conflict.
